Hi team,
We are not able to connect to the API.
Here’s our request
GET
Seeing the below error.
# Sorry, there is a problem with the service
Try again later.
Contact us if you have any questions.
Our clients are currently affected due to this.
Your help will be greatly appreciated.
Hi,
Can we get some help on this?
Thank you for posting your query to the Developer Forum, we will consider along with relevant technical colleagues and respond further as soon as possible - in the meantime, the option remains available for other Forum viewers to contribute. KAJ
Hi. I have been advised that if If you are trying to connect to the API you need to be using this URL - https://api.company-information.service.gov.uk. If you could also provide me with screenshots on what you are doing and the error you are getting, the IT team would be able to investigate further. Thanks KAJ
HI. Thank you for your response.
The issue is with the authorization. We have been using the same URLs for authorization since 2021. Now, we are seeing the below error. “https://identity.company-information.service.gov.uk/oauth2/authorise”
“https://identity.company-information.service.gov.uk/oauth2/token”
Hi,
We started using this service a few weeks ago. Perhaps the process changed? This is our process and it’s all working:
Step1: Register + set up LIVE APPLICATION + get API Key
Step2: api.company-information.service.gov.uk (add search etc. to retrieve company information)
Also visit: Companies House API Overview
Good luck.
Hi,
Thanks for the response. Unfortunately we are not even able to create a successful connection. Step 2 mentioned above can be looked into only after the authorization part. Below is a simple request from Postman which is showing the service unavailability error.
Your help will be much appreciated.
Can we get some help on this?
Using Rest API Key type instead of Web Key type seems to be working fine. Is Web Key Type not supported anymore?
Can we please get some help here?
Can someone help us on this? We have been reaching out but getting no help.
