Hi,
I’m trying to download a batch of document images - something I do each week.
I am getting a lot of random failed attempts - sometime a document will download, then it will not.
These documents are all available via the bet website.
Are you having problems today?
Cheers
Dan
No specific issues that day.
The images themselves are all stored on Amazon cloud services so there should be no problem with access to these.
Are you still having these issues today?
If you are, please contact us with more details, specifically which part of your journey has the problem and the error you are receiving.
Thanks Mark,
The problem seemed to disappear after a couple of days.
The errors I was getting indicated that there was an intermittent problem with validation (I think).
I’ve never had this before (so can’t be a problem with my coding) and the errors were random in that a document pull would fail and then would work (eventually).
If it happens again, I’ll try and get a more specific description of the error.
Ok, no problem.
I hope NOT to hear from you of course 
, but if it happens again please let us know.
MArk
Hi,
I’m getting a lot of:
502 Bad Gateway
errors today.
Having to revert back to CHD
Any ETA for a fix?
Cheers
Danny
Sorry, we have had performance issues most of the morning, particularly search. we have just (11:24hrs) resolved these issues.