Increase in timeouts from company search endpoint

API Issues
1

Hi,
We’ve been observing a significant increase in timeouts when consuming the company search endpoints.

Is this something acknowledged and worked on to mitigate?

Endpoint: “search/companies”

Thanks

2

Hello,

I shall make enquiries for you.

SDN

3

If it helps, we have seem that increase yesterday between 2:39pm until 3:05pm, but as mentioned before, we’ve been seeing these very often and daily.

4

Hi,
Were you able to get any updates on this please?

Thanks

5

Hi,

I apologise for any inconvenience caused to you and your colleagues.

Our technical teams have been investigating the performance issues, and we’ve already implemented some fixes and seen an improvement.

We’re continuing to investigate multiple avenues to put further improvements in place. As you know, we’re also working through a large release cycle of significant legislative changes. Please be assured that this is very high priority for us.

SDN