Problems filing change of REA

API Issues
1

Hi,

Since 11:55am today (19/08/26) we are consistently unable to complete registered email address filings: closing the transaction returns HTTP 500 with an empty response body.

The filing sequence we use, and what we observe:

  1. POST https://api.company-information.service.gov.uk/transactions body: {"company_number":"<NUMBER>","description":"Transaction for <NUMBER>"} → 201 Created, transaction id returned
  2. POST https://api.company-information.service.gov.uk/transactions/{transaction_id}/registered-email-address body: {"registered_email_address":"<EMAIL>","accept_appropriate_email_address_statement":true} → 201 Created
  3. PUT https://api.company-information.service.gov.uk/transactions/{transaction_id} body: {"status":"closed"}, Content-Type: application/json → 500 Internal Server Error, response body empty

The access token is a valid user-authorised OAuth2 token with the https://api.company-information.service.gov.uk/company/{company_number}/registered-email-address.update scope (we refresh successfully immediately before the filing, and steps 1 and 2 are accepted with the same token).

We see the same behaviour in the sandbox environment (https://api-sandbox.company-information.service.gov.uk) with a sandbox test company, so it does not appear to be data-specific.

Is anyone else seeing this?

Many thanks

Peter

2

It looks like the issue has now been resolved. Thank you to everyone involved.