Getting invalid authorization

@mfairhurst

Sorry to bother you on this old post but I am trying to pull info from the api to info path but am returning an error message saying my username or password is incorrect. I am encoding my api as instructed (with the colon pre-encode) and leaving the password blank, but no luck.

Only thing I have noticed is that my credits remaining = 0. could this be the issue? if so, why are my credits 0, where can I get more!

Thank for your help.

Tom