# Problems filing change of REA

**URL:** <http://forum.companieshouse.gov.uk/t/problems-filing-change-of-rea/12949>\
**Category:** API Issues\
**Created:** [August 19, 2026, 3:44pm UTC](http://forum.companieshouse.gov.uk/t/problems-filing-change-of-rea/12949 "2026-08-19T15:44:35Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![peter2](http://forum.companieshouse.gov.uk/letter_avatar_proxy/v4/letter/p/d2c977/32.png) [@peter2](http://forum.companieshouse.gov.uk/u/peter2)\
**Post date:** [August 19, 2026, 3:44pm UTC](http://forum.companieshouse.gov.uk/t/problems-filing-change-of-rea/12949/1 "2026-08-19T15:44:35Z")

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Hi,

Since 11:55am today (19/08/26) we are consistently unable to complete registered email address filings: closing the transaction returns HTTP 500 with an empty response body.

The filing sequence we use, and what we observe:

1. `POST https://api.company-information.service.gov.uk/transactions` body: `{"company_number":"<NUMBER>","description":"Transaction for <NUMBER>"}` → **201 Created** , transaction id returned
2. `POST https://api.company-information.service.gov.uk/transactions/{transaction_id}/registered-email-address` body: `{"registered_email_address":"<EMAIL>","accept_appropriate_email_address_statement":true}` → **201 Created**
3. `PUT https://api.company-information.service.gov.uk/transactions/{transaction_id}` body: `{"status":"closed"}`, `Content-Type: application/json` → **500 Internal Server Error** , response body empty

The access token is a valid user-authorised OAuth2 token with the `https://api.company-information.service.gov.uk/company/{company_number}/registered-email-address.update` scope (we refresh successfully immediately before the filing, and steps 1 and 2 are accepted with the same token).

We see the same behaviour in the sandbox environment (`https://api-sandbox.company-information.service.gov.uk`) with a sandbox test company, so it does not appear to be data-specific.

Is anyone else seeing this?

Many thanks

Peter

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**Author:** ![peter2](http://forum.companieshouse.gov.uk/letter_avatar_proxy/v4/letter/p/d2c977/32.png) [@peter2](http://forum.companieshouse.gov.uk/u/peter2)\
**Post date:** [August 20, 2026, 12:36pm UTC](http://forum.companieshouse.gov.uk/t/problems-filing-change-of-rea/12949/2 "2026-08-20T12:36:17Z")

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It looks like the issue has now been resolved. Thank you to everyone involved.