# Problems downloading documents

**URL:** <http://forum.companieshouse.gov.uk/t/problems-downloading-documents/511>\
**Category:** API Issues\
**Created:** [March 15, 2016, 11:03am UTC](http://forum.companieshouse.gov.uk/t/problems-downloading-documents/511 "2016-03-15T11:03:39Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![danny](http://forum.companieshouse.gov.uk/user_avatar/forum.companieshouse.gov.uk/danny/32/6_2.png) [@danny](http://forum.companieshouse.gov.uk/u/danny)\
**Post date:** [March 15, 2016, 11:03am UTC](http://forum.companieshouse.gov.uk/t/problems-downloading-documents/511/1 "2016-03-15T11:03:39Z")

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Hi,

I’m trying to download a bunch of documents via the API.

It is either bombing out or ‘hanging’ after a random number of successful downloads, or sometimes not managing to download anything.

Is there an issue with the API/Document store at the moment?

Cheers

Dan

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**Author:** ![mfairhurst](http://forum.companieshouse.gov.uk/letter_avatar_proxy/v4/letter/m/bbce88/32.png) [@mfairhurst](http://forum.companieshouse.gov.uk/u/mfairhurst)\
**Post date:** [March 15, 2016, 12:19pm UTC](http://forum.companieshouse.gov.uk/t/problems-downloading-documents/511/2 "2016-03-15T12:19:02Z")

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@danny

We have no issues reported with the service and all our internal tests are green. Is it a specific set of documents you are trying to download or random?

Thanks,

@mfairhurst

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**Author:** ![danny](http://forum.companieshouse.gov.uk/user_avatar/forum.companieshouse.gov.uk/danny/32/6_2.png) [@danny](http://forum.companieshouse.gov.uk/u/danny)\
**Post date:** [March 15, 2016, 12:25pm UTC](http://forum.companieshouse.gov.uk/t/problems-downloading-documents/511/3 "2016-03-15T12:25:43Z")

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Hi,

I think it must be something at this end. After the problems with downloading documents, I started having issues with the Beta Site and also with CHD. Strangely though, I had no problems at all with any other website or service.

Resorted to a reboot and all seems ok now, so presume some kind of routing problem.

Cheers
