# Incorrect Company Status

**URL:** <http://forum.companieshouse.gov.uk/t/incorrect-company-status/6807>\
**Category:** API Issues\
**Created:** [September 7, 2023, 9:46am UTC](http://forum.companieshouse.gov.uk/t/incorrect-company-status/6807 "2023-09-07T09:46:56Z")\
**Posts on this page:** 10\
**Page:** 1

<div class="post-metadata">

**Author:** ![daniel.peacock1](http://forum.companieshouse.gov.uk/letter_avatar_proxy/v4/letter/d/74df32/32.png) [@daniel.peacock1](http://forum.companieshouse.gov.uk/u/daniel.peacock1)\
**Post date:** [September 7, 2023, 9:46am UTC](http://forum.companieshouse.gov.uk/t/incorrect-company-status/6807/1 "2023-09-07T09:46:56Z")

</div>

Hi

Using the advanced company search API following three firms (company numbers - 08989685, 13242230, 12742935) show as ‘active’ under company status.

These same three firms show as company status ‘dissolved’ using the company search API

Taking the last company - 12742935 as an example. [The Advanced Search on website](https://find-and-update.company-information.service.gov.uk/advanced-search/get-results?companyNameIncludes=THE+LEMON+SHOP+LTD&companyNameExcludes=&registeredOfficeAddress=&incorporationFromDay=&incorporationFromMonth=&incorporationFromYear=&incorporationToDay=&incorporationToMonth=&incorporationToYear=&sicCodes=&dissolvedFromDay=&dissolvedFromMonth=&dissolvedFromYear=&dissolvedToDay=&dissolvedToMonth=&dissolvedToYear=) shows as ‘active’ but when [clicking the link for the firms page](https://find-and-update.company-information.service.gov.uk/company/12742935) it then shows as ‘dissolved’.

Can you explain why there is a discrepancy and would this be possible to fix? I am using Advanced Search API as the functionality to filter company\_status, dissolved\_date, size (up to 5000) is extremely useful.

Thanks a lot

---

<div class="post-metadata">

**Author:** ![MArkWilliams](http://forum.companieshouse.gov.uk/user_avatar/forum.companieshouse.gov.uk/markwilliams/32/194_2.png) [@MArkWilliams](http://forum.companieshouse.gov.uk/u/MArkWilliams)\
**Post date:** [September 12, 2023, 9:12am UTC](http://forum.companieshouse.gov.uk/t/incorrect-company-status/6807/2 "2023-09-12T09:12:18Z")

</div>

Thank you for taking the time to report this.  
We are investigating and can confirm there is an issue with company statuses in the advanced search (and alphabetic).

---

<div class="post-metadata">

**Author:** ![daniel.peacock1](http://forum.companieshouse.gov.uk/letter_avatar_proxy/v4/letter/d/74df32/32.png) [@daniel.peacock1](http://forum.companieshouse.gov.uk/u/daniel.peacock1)\
**Post date:** [September 14, 2023, 6:27pm UTC](http://forum.companieshouse.gov.uk/t/incorrect-company-status/6807/3 "2023-09-14T18:27:55Z")

</div>

Thanks a lot for your reply, appreciate the help. Any more info please do let me know.

---

<div class="post-metadata">

**Author:** ![daniel.peacock1](http://forum.companieshouse.gov.uk/letter_avatar_proxy/v4/letter/d/74df32/32.png) [@daniel.peacock1](http://forum.companieshouse.gov.uk/u/daniel.peacock1)\
**Post date:** [October 9, 2023, 2:51pm UTC](http://forum.companieshouse.gov.uk/t/incorrect-company-status/6807/4 "2023-10-09T14:51:12Z")

</div>

Hi, would you be able to give a rough timescale on this investigation / a solution to the problem?

Thank you

Daniel

---

<div class="post-metadata">

**Author:** ![MArkWilliams](http://forum.companieshouse.gov.uk/user_avatar/forum.companieshouse.gov.uk/markwilliams/32/194_2.png) [@MArkWilliams](http://forum.companieshouse.gov.uk/u/MArkWilliams)\
**Post date:** [October 10, 2023, 4:55pm UTC](http://forum.companieshouse.gov.uk/t/incorrect-company-status/6807/5 "2023-10-10T16:55:28Z")

</div>

Sorry I have not updated you here. We have been unable to work out how these statuses have come to be incorrect.  
We plan to refresh the entire search index, however this is a big job and our availability targets prevent us from having ‘down time’. This make the task more difficult. We are currently planning this and arranging the required resources.  
I do not have a date, but I would estimate the work will be complete in the next 2-4 weeks.

---

<div class="post-metadata">

**Author:** ![daniel.peacock1](http://forum.companieshouse.gov.uk/letter_avatar_proxy/v4/letter/d/74df32/32.png) [@daniel.peacock1](http://forum.companieshouse.gov.uk/u/daniel.peacock1)\
**Post date:** [October 12, 2023, 8:10am UTC](http://forum.companieshouse.gov.uk/t/incorrect-company-status/6807/6 "2023-10-12T08:10:12Z")

</div>

Thanks a lot for the update

---

<div class="post-metadata">

**Author:** ![cameron.black](http://forum.companieshouse.gov.uk/letter_avatar_proxy/v4/letter/c/a5b964/32.png) [@cameron.black](http://forum.companieshouse.gov.uk/u/cameron.black)\
**Post date:** [November 7, 2023, 9:20am UTC](http://forum.companieshouse.gov.uk/t/incorrect-company-status/6807/7 "2023-11-07T09:20:05Z")

</div>

Hi Mark, this issue is also causing problems for our team. Are there any updates you can give? Thanks, Cameron

---

<div class="post-metadata">

**Author:** ![MArkWilliams](http://forum.companieshouse.gov.uk/user_avatar/forum.companieshouse.gov.uk/markwilliams/32/194_2.png) [@MArkWilliams](http://forum.companieshouse.gov.uk/u/MArkWilliams)\
**Post date:** [November 13, 2023, 2:19pm UTC](http://forum.companieshouse.gov.uk/t/incorrect-company-status/6807/8 "2023-11-13T14:19:45Z")

</div>

My 2-4 weeks was optimistic. We have had to delay the index re-build due to higher priority work.  
This work will need to be re-planned, but there is no date yet.  
Thank you for your patience, we appreciate that this is not ideal and we are doing our best with the limited resources we have.  
If you do find companies that you believe are missing, please post them here as we can get them corrected/added.

---

<div class="post-metadata">

**Author:** ![MArkWilliams](http://forum.companieshouse.gov.uk/user_avatar/forum.companieshouse.gov.uk/markwilliams/32/194_2.png) [@MArkWilliams](http://forum.companieshouse.gov.uk/u/MArkWilliams)\
**Post date:** [November 22, 2023, 2:03pm UTC](http://forum.companieshouse.gov.uk/t/incorrect-company-status/6807/9 "2023-11-22T14:03:03Z")

</div>

Hopefully some good news…  
The advanced company search index will be refreshed this weekend (25/26th Nov 2023)

---

<div class="post-metadata">

**Author:** ![MArkWilliams](http://forum.companieshouse.gov.uk/user_avatar/forum.companieshouse.gov.uk/markwilliams/32/194_2.png) [@MArkWilliams](http://forum.companieshouse.gov.uk/u/MArkWilliams)\
**Post date:** [November 27, 2023, 12:01pm UTC](http://forum.companieshouse.gov.uk/t/incorrect-company-status/6807/10 "2023-11-27T12:01:16Z")

</div>

The advanced company search index was re-loaded on Saturday.  
If you find any discrepancies, please let us know.
