# API Issues

**URL:** http://forum.companieshouse.gov.uk/c/issues/5.md?page=1

[Latest](http://forum.companieshouse.gov.uk/latest.md) · [Categories](http://forum.companieshouse.gov.uk/categories.md)

**Page:** 2

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## [Live Streams Are Down](http://forum.companieshouse.gov.uk/t/live-streams-are-down/12821)

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**Author:** [@robbie\_crawford](http://forum.companieshouse.gov.uk/u/robbie_crawford)\
**Replies:** 30\
**Last updated:** [July 8, 2026, 3:38pm UTC](http://forum.companieshouse.gov.uk/t/live-streams-are-down/12821 "2026-07-08T15:38:49Z")

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Morning - live streams are down. Just sending update in case nobody has noticed yet. Sorry - should have checked…no data on Adv Search for today either…guessing it’s more than just the live streams. Ignore above.

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## [Hiya - live streams seem to be down (CH aware)](http://forum.companieshouse.gov.uk/t/hiya-live-streams-seem-to-be-down-ch-aware/12870)

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**Author:** [@robbie\_crawford](http://forum.companieshouse.gov.uk/u/robbie_crawford)\
**Replies:** 0\
**Last updated:** [July 8, 2026, 11:19am UTC](http://forum.companieshouse.gov.uk/t/hiya-live-streams-seem-to-be-down-ch-aware/12870 "2026-07-08T11:19:34Z")

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…just checking you guys are aware. \*\* Steve replied to other thread - posting here to save folk panicking. Thanks Steve.

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## [Rate limit increase request — legitimate B2B SaaS platform with variable user demand](http://forum.companieshouse.gov.uk/t/rate-limit-increase-request-legitimate-b2b-saas-platform-with-variable-user-demand/12847)

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**Author:** [@jamiecummings](http://forum.companieshouse.gov.uk/u/jamiecummings)\
**Replies:** 4\
**Last updated:** [June 25, 2026, 6:44pm UTC](http://forum.companieshouse.gov.uk/t/rate-limit-increase-request-legitimate-b2b-saas-platform-with-variable-user-demand/12847 "2026-06-25T18:44:31Z")

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Hi, I run a UK business acquisition platform that uses the Companies House API to surface PSC data and company profiles for professional users researching acquisition targets. Our current setup: All CH API calls are…

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## [Live and Sandbox Web OAuth Integration](http://forum.companieshouse.gov.uk/t/live-and-sandbox-web-oauth-integration/12742)

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**Author:** [@nigel2](http://forum.companieshouse.gov.uk/u/nigel2)\
**Replies:** 3\
**Last updated:** [June 15, 2026, 8:23am UTC](http://forum.companieshouse.gov.uk/t/live-and-sandbox-web-oauth-integration/12742 "2026-06-15T08:23:51Z")

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We are using a live and sandbox web OAuth integration that has previously worked reliably. Current behaviour: Our request to /oauth2/authorise succeeds and returns 302. We extract the returned response\_headers.red…

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## [Intermittent 500s and timeouts](http://forum.companieshouse.gov.uk/t/intermittent-500s-and-timeouts/12794)

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**Author:** [@proofenance](http://forum.companieshouse.gov.uk/u/proofenance)\
**Replies:** 1\
**Last updated:** [June 8, 2026, 5:00pm UTC](http://forum.companieshouse.gov.uk/t/intermittent-500s-and-timeouts/12794 "2026-06-08T17:00:08Z")

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Hi, I have an intermittent failure I can’t work out. If I do nothing on the API for a few moments then the next request to client.alphabeticalSearch.getCompanies will either return { "httpStatusCode": 500 } or time…

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## [ Unable to obtain streaming API key, manage-applications portal does not show Streaming API option](http://forum.companieshouse.gov.uk/t/unable-to-obtain-streaming-api-key-manage-applications-portal-does-not-show-streaming-api-option/12817)

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**Author:** [@florinmcozmuta](http://forum.companieshouse.gov.uk/u/florinmcozmuta)\
**Replies:** 0\
**Last updated:** [June 5, 2026, 12:05pm UTC](http://forum.companieshouse.gov.uk/t/unable-to-obtain-streaming-api-key-manage-applications-portal-does-not-show-streaming-api-option/12817 "2026-06-05T12:05:17Z")

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I am trying to connect to the Companies House streaming API at stream.companieshouse.gov.uk. I have a working REST API key but receive 401 Invalid Authorization on the stream endpoint, which I understand requires a separ…

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## [Streaming API — concurrent connection limit per account, and adding further streams](http://forum.companieshouse.gov.uk/t/streaming-api-concurrent-connection-limit-per-account-and-adding-further-streams/12813)

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**Author:** [@companyrecon](http://forum.companieshouse.gov.uk/u/companyrecon)\
**Replies:** 2\
**Last updated:** [June 3, 2026, 6:22pm UTC](http://forum.companieshouse.gov.uk/t/streaming-api-concurrent-connection-limit-per-account-and-adding-further-streams/12813 "2026-06-03T18:22:29Z")

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Hello Everyone, The streaming API guide states “a maximum of two concurrent connections per‑account.” Could you clarify: Is that limit two connections per account in total, or two connections per stream endpoint (e.g…

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## [Sandbox OAuth authorize endpoint reaches CH identity, then fails before redirect callback](http://forum.companieshouse.gov.uk/t/sandbox-oauth-authorize-endpoint-reaches-ch-identity-then-fails-before-redirect-callback/12771)

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**Author:** [@hamiltonsaam](http://forum.companieshouse.gov.uk/u/hamiltonsaam)\
**Replies:** 0\
**Last updated:** [May 11, 2026, 3:29pm UTC](http://forum.companieshouse.gov.uk/t/sandbox-oauth-authorize-endpoint-reaches-ch-identity-then-fails-before-redirect-callback/12771 "2026-05-11T15:29:08Z")

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Sandbox OAuth authorize endpoint reaches CH identity, then fails before redirect callback. Laravel callback is never reached. No platform oauth\_tokens row is created. Sandbox REST API works successfully. Configured s…

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## [Empty values returned with officers list endpoint](http://forum.companieshouse.gov.uk/t/empty-values-returned-with-officers-list-endpoint/12733)

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**Author:** [@kate](http://forum.companieshouse.gov.uk/u/kate)\
**Replies:** 0\
**Last updated:** [April 7, 2026, 6:45am UTC](http://forum.companieshouse.gov.uk/t/empty-values-returned-with-officers-list-endpoint/12733 "2026-04-07T06:45:22Z")

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Hi all, I’m trying to return the list of officers for various companies using the endpoint GET https://api.company-information.service.gov.uk/company/{company\_number}/officers. However, no matter what company number I t…

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## [Can't Oauth in Sandbox environment](http://forum.companieshouse.gov.uk/t/cant-oauth-in-sandbox-environment/12082)

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**Author:** [@ChrisL](http://forum.companieshouse.gov.uk/u/ChrisL)\
**Replies:** 6\
**Last updated:** [April 1, 2026, 11:56am UTC](http://forum.companieshouse.gov.uk/t/cant-oauth-in-sandbox-environment/12082 "2026-04-01T11:56:59Z")

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I have set up an app and have the public API working fine in my dot net API. My issue is with attempting to authenticate using OAuth. I have constructed the URL to “request user authorisation code” and once navigated t…

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## [No events from companies stream for company update](http://forum.companieshouse.gov.uk/t/no-events-from-companies-stream-for-company-update/12714)

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**Author:** [@maria](http://forum.companieshouse.gov.uk/u/maria)\
**Replies:** 1\
**Last updated:** [March 16, 2026, 11:11am UTC](http://forum.companieshouse.gov.uk/t/no-events-from-companies-stream-for-company-update/12714 "2026-03-16T11:11:55Z")

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Hi Company House team, We are consuming companies stream data, and for company 16041263 we did not receive any updates after 14th of Jan. So, on 14th of Jan 16041263 field company\_status\_detail changed to active-propos…

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## [No events from companies stream for company update](http://forum.companieshouse.gov.uk/t/no-events-from-companies-stream-for-company-update/12713)

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**Author:** [@maria](http://forum.companieshouse.gov.uk/u/maria)\
**Replies:** 0\
**Last updated:** [March 9, 2026, 11:19am UTC](http://forum.companieshouse.gov.uk/t/no-events-from-companies-stream-for-company-update/12713 "2026-03-09T11:19:53Z")

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Hi Company House team, We are consuming companies stream data, and for company 16041263 we did not receive any updates after 14th of Jan. So, on 14th of Jan for company with reg\_number 16041263 field company\_status\_det…

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## [Simplified Real-time JSON API for UK Company Data](http://forum.companieshouse.gov.uk/t/simplified-real-time-json-api-for-uk-company-data/12704)

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**Author:** [@rww510](http://forum.companieshouse.gov.uk/u/rww510)\
**Replies:** 0\
**Last updated:** [March 3, 2026, 9:30am UTC](http://forum.companieshouse.gov.uk/t/simplified-real-time-json-api-for-uk-company-data/12704 "2026-03-03T09:30:57Z")

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Testing my microservice wrapper. Get live company status via a simple GET request: https://nonintuitively-unlathered-krystyna.ngrok-free.dev/verify/{company\_number}

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## [OAuth Authentication – 403 Forbidden Error](http://forum.companieshouse.gov.uk/t/oauth-authentication-403-forbidden-error/12698)

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**Author:** [@rynt](http://forum.companieshouse.gov.uk/u/rynt)\
**Replies:** 0\
**Last updated:** [March 2, 2026, 7:57am UTC](http://forum.companieshouse.gov.uk/t/oauth-authentication-403-forbidden-error/12698 "2026-03-02T07:57:07Z")

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Hi, We’re currently struggling with OAuth authentication and hoping someone technical can point us in the right direction. We’ve logged into the De\[v\]eloper Portal and created a test application with the following conf…

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## [Invalid Authorization - returns](http://forum.companieshouse.gov.uk/t/invalid-authorization-returns/12650)

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**Author:** [@hivetechnologies](http://forum.companieshouse.gov.uk/u/hivetechnologies)\
**Replies:** 2\
**Last updated:** [February 9, 2026, 4:29pm UTC](http://forum.companieshouse.gov.uk/t/invalid-authorization-returns/12650 "2026-02-09T16:29:43Z")

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I have a REST API application and key in the Companies House develper portal. Application name: bdm-enrichment-backend Key type: REST API key I am calling: GET https://api.company-information.service.gov.uk/company/0…

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## [Personal Code Rejection After XML Gateway Acceptance](http://forum.companieshouse.gov.uk/t/personal-code-rejection-after-xml-gateway-acceptance/12620)

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**Author:** [@sushil.r](http://forum.companieshouse.gov.uk/u/sushil.r)\
**Replies:** 1\
**Last updated:** [January 20, 2026, 11:51am UTC](http://forum.companieshouse.gov.uk/t/personal-code-rejection-after-xml-gateway-acceptance/12620 "2026-01-20T11:51:00Z")

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We are currently submitting company incorporation filings via the XML Gateway, and in a recent submission the XML request was accepted successfully by the Gateway without any validation errors; however, when we later che…

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## [Https://stream.companieshouse.gov.uk/companies - Fields changed empty](http://forum.companieshouse.gov.uk/t/https-stream-companieshouse-gov-uk-companies-fields-changed-empty/12629)

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**Author:** [@luca.scipioni](http://forum.companieshouse.gov.uk/u/luca.scipioni)\
**Replies:** 0\
**Last updated:** [January 20, 2026, 9:31am UTC](http://forum.companieshouse.gov.uk/t/https-stream-companieshouse-gov-uk-companies-fields-changed-empty/12629 "2026-01-20T09:31:27Z")

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Hello there, I am working on an integration with the companies house streaming api, in particular with the one for companies. As mentioned in the api documentation, there is a property fields\_changed that should contai…

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## [Company Officers - verification status](http://forum.companieshouse.gov.uk/t/company-officers-verification-status/12623)

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**Author:** [@greg3](http://forum.companieshouse.gov.uk/u/greg3)\
**Replies:** 2\
**Last updated:** [January 19, 2026, 3:32pm UTC](http://forum.companieshouse.gov.uk/t/company-officers-verification-status/12623 "2026-01-19T15:32:44Z")

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Hi, In the company officers list response of the public data API, for each officer, there is: identity\_verification\_details → identity\_verified\_on However, having checked this for officers we know were verified in ear…

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## [API Discrepancy: Insolvency Practitioner Address (Array vs. Object)](http://forum.companieshouse.gov.uk/t/api-discrepancy-insolvency-practitioner-address-array-vs-object/12624)

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**Author:** [@cgoode.dev](http://forum.companieshouse.gov.uk/u/cgoode.dev)\
**Replies:** 0\
**Last updated:** [January 14, 2026, 3:41pm UTC](http://forum.companieshouse.gov.uk/t/api-discrepancy-insolvency-practitioner-address-array-vs-object/12624 "2026-01-14T15:41:14Z")

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The documentation for the Insolvency endpoint indicates that the address field for practitioners is an array, but for company 00104206 it’s returning a single object. For example: Expected (per docs): JSON "practitio…

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## [URGENT - Not able to connect to the API](http://forum.companieshouse.gov.uk/t/urgent-not-able-to-connect-to-the-api/11187)

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**Author:** [@nwcappstest](http://forum.companieshouse.gov.uk/u/nwcappstest)\
**Replies:** 12\
**Last updated:** [January 2, 2026, 5:55pm UTC](http://forum.companieshouse.gov.uk/t/urgent-not-able-to-connect-to-the-api/11187 "2026-01-02T17:55:10Z")

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Hi team, We are not able to connect to the API. Here’s our request GET Seeing the below error. # Sorry, there is a problem with the service Try again later. Contact us if you have any questions. Our clients are …

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## [Has anyone else encountered error 12604 when submitting a confirmation statement through XML filings?](http://forum.companieshouse.gov.uk/t/has-anyone-else-encountered-error-12604-when-submitting-a-confirmation-statement-through-xml-filings/12541)

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**Author:** [@nitin.capsitech](http://forum.companieshouse.gov.uk/u/nitin.capsitech)\
**Replies:** 1\
**Last updated:** [December 30, 2025, 10:55am UTC](http://forum.companieshouse.gov.uk/t/has-anyone-else-encountered-error-12604-when-submitting-a-confirmation-statement-through-xml-filings/12541 "2025-12-30T10:55:57Z")

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We recently submitted a confirmation statement for a few of our clients, but they were rejected with the following message, even though the personal code and officer details are definitely correct on our end: 12604 – Th…

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## [Issue with OAuth Web Server Flow - 'Sorry, there is a problem with the service'](http://forum.companieshouse.gov.uk/t/issue-with-oauth-web-server-flow-sorry-there-is-a-problem-with-the-service/11352)

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**Author:** [@lunagariyaprashant13](http://forum.companieshouse.gov.uk/u/lunagariyaprashant13)\
**Replies:** 10\
**Last updated:** [December 23, 2025, 12:56pm UTC](http://forum.companieshouse.gov.uk/t/issue-with-oauth-web-server-flow-sorry-there-is-a-problem-with-the-service/11352 "2025-12-23T12:56:50Z")

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We have successfully created an application with Companies House and generated a Web key to access the APIs. However, when initiating the OAuth web server flow using our Client ID, we are encountering the following erro…

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## [Address is coming as null in search officer API](http://forum.companieshouse.gov.uk/t/address-is-coming-as-null-in-search-officer-api/12539)

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**Author:** [@Tami](http://forum.companieshouse.gov.uk/u/Tami)\
**Replies:** 2\
**Last updated:** [December 21, 2025, 9:53am UTC](http://forum.companieshouse.gov.uk/t/address-is-coming-as-null-in-search-officer-api/12539 "2025-12-21T09:53:17Z")

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Hi, We are experiencing issues where address is coming as null for few officers. Has there been any change in the structure of the response in the last few weeks for officers that don’t have an address ? As we didn’t …

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## [502 Bad Gateway - Persons with Significant Control](http://forum.companieshouse.gov.uk/t/502-bad-gateway-persons-with-significant-control/12547)

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**Author:** [@jonathan3](http://forum.companieshouse.gov.uk/u/jonathan3)\
**Replies:** 1\
**Last updated:** [December 19, 2025, 5:05pm UTC](http://forum.companieshouse.gov.uk/t/502-bad-gateway-persons-with-significant-control/12547 "2025-12-19T17:05:21Z")

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Hello All, I am currently using the Persons with Significant Control endpoint via Clay. I have it working in one table, but when I try and run it in another table, it is giving a 502 Bad Gateway error for 70% of the com…

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## [Appointment link to self (ID) is missing from Officer Appointments](http://forum.companieshouse.gov.uk/t/appointment-link-to-self-id-is-missing-from-officer-appointments/12205)

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**Author:** [@mark.houchin](http://forum.companieshouse.gov.uk/u/mark.houchin)\
**Replies:** 1\
**Last updated:** [December 19, 2025, 3:59pm UTC](http://forum.companieshouse.gov.uk/t/appointment-link-to-self-id-is-missing-from-officer-appointments/12205 "2025-12-19T15:59:05Z")

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When fetching the Company Officers endpoint (/company/{company\_number}/officers), in the array of Appointments, there is a link to self from which you can infer the appointment\_id as the URL is: /company/{companyNumber}/…

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## [401 in company search API](http://forum.companieshouse.gov.uk/t/401-in-company-search-api/12548)

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**Author:** [@savemyservicecharge](http://forum.companieshouse.gov.uk/u/savemyservicecharge)\
**Replies:** 0\
**Last updated:** [December 18, 2025, 3:07pm UTC](http://forum.companieshouse.gov.uk/t/401-in-company-search-api/12548 "2025-12-18T15:07:20Z")

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This thread is to inquire about how to access the company house API using the API KEY. I have followed the documentation but are unable to call the API. Please check the attached screenshots and let us know what I am mi…

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## [Missing Charges](http://forum.companieshouse.gov.uk/t/missing-charges/12543)

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**Author:** [@adw93](http://forum.companieshouse.gov.uk/u/adw93)\
**Replies:** 2\
**Last updated:** [December 15, 2025, 10:39am UTC](http://forum.companieshouse.gov.uk/t/missing-charges/12543 "2025-12-15T10:39:15Z")

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Hi, we are pulling back the list of charges for the Company - WORKSPACE GROUP PLC Company number 02041612 - The “total\_count” is returned as 37, however in the API repones we only received 25 back. Is there a limit of th…

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## [Missing next\_due and next\_made\_up\_to in confirmation\_statement](http://forum.companieshouse.gov.uk/t/missing-next-due-and-next-made-up-to-in-confirmation-statement/12545)

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**Author:** [@kiril.milanov](http://forum.companieshouse.gov.uk/u/kiril.milanov)\
**Replies:** 0\
**Last updated:** [December 15, 2025, 9:20am UTC](http://forum.companieshouse.gov.uk/t/missing-next-due-and-next-made-up-to-in-confirmation-statement/12545 "2025-12-15T09:20:19Z")

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On the 10th of december between 2 and 4 AM UTC we received lots of confirmation statements for companies that were missing those 2 non-optional fields Was there a change which was deployed then? Have proper streaming e…

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## [404 Error on Companies Search Endpoints](http://forum.companieshouse.gov.uk/t/404-error-on-companies-search-endpoints/5037)

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**Author:** [@claimingmadeeasy](http://forum.companieshouse.gov.uk/u/claimingmadeeasy)\
**Replies:** 4\
**Last updated:** [December 12, 2025, 11:16am UTC](http://forum.companieshouse.gov.uk/t/404-error-on-companies-search-endpoints/5037 "2025-12-12T11:16:07Z")

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Hi Everyone, I’m trying to use the API to list results for a user who is searching for a company by company name. I’ve authenticated and successfully (200 response) made a call to Search Companies (/search/companies), …

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## [Rate limit increase request](http://forum.companieshouse.gov.uk/t/rate-limit-increase-request/12486)

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**Author:** [@robm](http://forum.companieshouse.gov.uk/u/robm)\
**Replies:** 2\
**Last updated:** [December 2, 2025, 9:55am UTC](http://forum.companieshouse.gov.uk/t/rate-limit-increase-request/12486 "2025-12-02T09:55:19Z")

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Good evening, We offer a practice management software product to accountants and bookkeepers that syncs company details from the Companies House API on a nightly basis. As the number of companies in our database increas…

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